| Services Provided:
On-site service for Macs and their
owners. Sad Mac got you down? Don't fret! We can help! All services
provided at a reasonable rate, by a reasonable person.
On call from 10am - 8pm, 7days/week. Here
are just some of the services we provide...
Sales & Service for all Apple computers (iMac, MacBook, MacBook Pro, Mac mini, MacPro, Xserve, etc), as well as all other Apple products, such as the iPhone, iPod, Airport Wireless products, Apple Cinema Display, tv, software, Apple-related accessories and peripherals & the AppleCare Warranty Protection Plan. We also maintain an affordable supply of used and refurbished Macs for the budget-conscious.
 Mac
OS X, iPod, iPhone and general usage training
General
support for hardware and software issues
Hardware and software upgrades
Buying
advice and pre-sales consultation
Networking
- wired and wireless, including cross-platform
Server
setup and administration
Backup
strategies
Data
recovery
Internet
/ ISP / Email configurations
Software
/ application tutoring
"Switcher" migrations
from Windows
OS
X transition from a previous Mac OS
Warranty
repair & depot facilitation
Ongoing
maintenance
Emergency
service
Phone
support
Helpdesk support
We work with all types and ages of Macs
and all types and ages of people. MacBooks, MacBook Pros, Mac Pros, Mac minis, Powerbooks, iBooks,
Power Mac G3, G4 and G5s,
iMacs, eMacs, Cubes...
you name it. We work on operating systems ranging
from OS 7.0 to the latest
versions
of OS X.
Service & Training Rates:
$125/hour
within the 5 boroughs
$150/hour
outside NYC (includes the Hamptons, Hoboken, Jersey City, Long Island, CT, PA, etc..)
Day Rates available from $500 and up, depending on location.
All calls will be charged a one-hour minimum. Subsequent time is billed in 15 minute increments.
Late nights, holidays and emergency service may incur additional fees.
Flat-fee
rates available for larger projects or ongoing maintenance.
Long-term
contracts and retainer rates available
Pre-paid
service and training packages available at a discount
Data Recovery Rates:
(turnaround in 2-5 business days)
$400
flat-fee for Hard Drives up to
500GB
$600
flat-fee for Hard Drives larger than 500GB
$300
flat-fee for email database recovery or salvage
$200
flat-fee for Digital Media (compact flash, memory stick, etc)
up to 8GB
There is a $50
attempt fee if we fail to recover "useful" data, although we will generally waive the fee if we determine early on that the process will fail. Ask about our substantial discounts on DriveSavers Data Recovery
if we strike out!
$150
Rush charge
(24hour turnaround)
Methods of Payment:
Payment
is expected when service is rendered (or when order is placed, in the case of sales) unless prior arrangements
have been made. Monthly billing available for established clients.
We accept the following methods of payment.
Visa & Mastercard
cash
personal or company check
Don't let
your Sad Mac
bring you down, and don't give in and accept the fact
that it's crashing or behaving badly. A Happy Mac works WITH you
and FOR you...not
against you. A Happy Mac helps you be more productive.
You owe
it to yourself and your Mac to Contact
Us when things
aren't working the way they should or the
way you want them to. |
